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Haruharu WONDER FAQ

  1. How can I tell if my purchase is authentic and not fake?

Being the distributor for the brand in Australia, all Haruharu WONDER purchased from this website or our sister website www.wens.com.au along with our listed stockists are 100% authentic. We cannot guarantee authenticity of the products bought from other websites. 

  1. I am looking for a primer and a sunscreen made with quality ingredients that are gentle to the skin. Does the Black Rice Line have these products?

Currently, we don’t have plans for a primer. But the good news is that we are working on a 100% mineral sunscreen with a water-based formula. We hope it will be out in 2022.

 

  1. I am really into skin care these days. I have oily skin and have managed to cut down my skincare routine to 2 steps: toner and lotion. Does the Black Rice Line have a lotion I could use?

If you are looking for a lotion, we recommend Black Rice Hyaluronic Anti-wrinkle Serum. Our light-colored, milky cream-type serum spreads smoothly and moisturizes the skin and thus is perfect as a substitute for a lotion.

 

  1. Is Haruharu WONDER packaging eco-friendly?

As a clean beauty brand, we are working to develop zero waste packaging.

As part of our efforts to protect the environment and to create a sustainable future, we use recyclable and biodegradable materials (made from FSC-certified, 100% recycled paper and printed with soy ink to reduce emission of volatile organic compounds).

 

  1. Do you have Black Rice masks?

Black Rice mask products are on its way.

As part of our zero waste efforts, we are working to develop biodegradable mask sheets. This will be an upgraded version since mask sheets and pouches commonly used in the market are mostly unrecyclable because of the essence and the aluminum and vinyl combined materials.

The existing Haruharu WONDER Original Line masks has also been discontinued. We had 4 types that target different skin concerns:

  • Honey Green Aqua Bomb Cream: dehydrated skin
  • Honey Green Brilliant Cream: dull skin tone
  • Honey Green Repairative Cream: sagging skin
  • Maqui Berry Anti-Oxidant Cream: anti-aging

 

<Ingredients>

  1. Are Haruharu products safe to use during pregnancy and breastfeeding?

All our products are made with EWG green score ingredients, minimum 95% of which are naturally-derived. None contain ingredients on the to-avoid list. However, some of our Original Line products contain synthetic fragrances and Black Rice Line products contain natural lavender oil although in extremely small amounts. We advise you to consult a doctor before use.

 

  1. I find Haruharu WONDER products very gentle and mild. Are the products safe to share with my children?

Haruharu WONDER products are made with minimum 95% naturally-derived ingredients and are free of 7 kinds of paraben and of 11 harmful ingredients. As for our Black Rice Line, 99% of the ingredients are naturally-derived.

Except for our Black Rice Soft Peeling Gel which can be aggressive to children, all our products are made with ingredients safe enough for children as young as 5.

So yes, they are safe to share. Just keep your eye on the peeling gel.

 

  1. I have highly sensitive, acne-prone skin. Are Haruharu WONDER products good for my skin?

All our products are made with naturally-derived ingredients in order to minimize skin irritations, and are tested for skin irritation and compatibility.

Still, we advise you to do a patch test (behind your ear or on the inside your elbow) before use.

 

  1. Does Haruharu WONDER products contain any ingredients of concern?
  • Original Line

Our Original Line products are made with minimum 95% naturally-derived ingredients. Synthetic ingredients used to enhance the performance of preservatives, to stabilize the texture and to improve the feel are strictly controlled to 5% and allergens are less than 0.12%.

 

  • Honey Green Repairative Cream
  • Feel enhancer: cyclopentasiloxane, cyclohexasiloxane
  • Colorant: CI 26100
  • Fragrance and fragrance components: fragrance, benzyl salicylate, limonene, citral, geraniol
  • Maqui Berry Anti-Oxidant Cream
  • Feel enhancer: cyclopentasiloxane, cyclohexasiloxane
  • Fragrance and fragrance components: fragrance, benzyl salicylate, limonene, citral, geraniol, linalool
  • Honey Green Brilliant Cream
  • Feel enhancer: cyclopentasiloxane, cyclohexasiloxane
  • Fragrance and fragrance components: fragrance, benzyl salicylate, limonene, citral, geraniol, linalool
  • Honey Green Aqua Bomb Cream
  • Feel enhancer: cyclopentasiloxane, cyclohexasiloxane
  • Colorant: CI 61565
  • Fragrance and fragrance components: fragrance, benzyl salicylate, limonene, citral, geraniol

 

  • Black Rice Line

Our Black Rice Line products are made with minimum 99% naturally-derived ingredients. Synthetic ingredients used to enhance the performance of preservatives, to stabilize the texture and to improve the feel are strictly controlled to 1% and allergens are less than 0.27%.

 

  • Black Rice Soft Peeling Gel
  • Sequestering agent: ethanol
  • Natural essential oil and components: lavender oil, linalool
  • Black Rice Hyaluronic Toner
  • Sequestering agent: ethanol
  • Natural essential oil and components: lavender oil, linalool
  • Black Rice Serum
  • Sequestering agent: ethanol
  • Natural essential oil and components: lavender oil, linalool
  • Black Rice Hyaluronic Essence
  • Texture: tromethamine
  • Sequestering agent: ethanol
  • Natural essential oil and components: lavender oil, linalool
  • Black Rice Hyaluronic Anti-wrinkle Serum
  • Sequestering agent: ethanol
  • Natural essential oil and components: lavender oil, linalool, limonene
  • Black Rice Hyaluronic Cream
  • Sequestering agent: ethanol
  • Natural essential oil and components: lavender oil, linalool, limonene
  • Black Rice Facial Oil
  • Natural essential oil and components: lavender oil, linalool, limonene
  • Black Bamboo Mist
  • Sequestering agent: ethanol
  • Fragrance and fragrance components: fragrance, limonene, linalool, citronellol, geraniol

 

  1. I found ethanol on the ingredient list of some of the products. What is its function?

Haruharu WONDER products are made with minimum 95% naturally-derived ingredients. While combining these ingredients, oxidation occurs leading to deterioration in quality, performance, stability, etc. To prevent oxidation, chemical compound ethylenediaminetetraacetic acid (EDTA) is commonly used by cosmetics brands as a sequestering agent.

However, as a natural skincare brand, haruharu WONDER uses an all-natural sequestering agent composed of water, sodium phytate and ethanol. The ethanol used in the products is less likely to affect the skin as its quantity is strictly controlled.

 

  1. Is hyaluronic acid good for hydration and moisturization?

Yes, indeed. Hyaluronic acid can hold 300-1,000 times of its weight in water. In doing so, it hydrates, moisturizes and soothes the skin. Haruharu WONDER applies its own liposome technology (we call it Ultra-Deep Technology, U.D.T.) so that high-quality, low molecular weight hyaluronic acid can be delivered deep into the skin.

 

  1. I am using the purple cup cream. I am unfamiliar with Maqui berry. Where does it come from? What is it good for?

Maqui berry is a dark purple berry that grows wild in the mountains of Chile strong enough to survive volatile weather and harsh climate conditions. Dubbed as “super antioxidant” and “fruit of youth,” Maqui berry is loaded with antioxidants and anti-aging ingredients. It was named in the Telegraph (UK) as one of the five superfood ingredients to watch in 2017.

Maqui berry is incredibly rich in antioxidant ingredients – polyphenols, flavonoids, anthocyanins, etc.

(Maqui berry is known to have the highest level of polyphenol among super berries; 344 times more anthocyanin than Aronia berry known as the ”King’s berry,”; and 438 times more than Acai berry. Its Oxygen Radical Absorbance Capacity (ORAC) value is 6.6 times higher than that of Aronia berry and 4.1 times higher than that of Acai berry.)

Thanks to all the above mentioned properties of the ingredients, Maqui berry protects the skin from external stressors, giving dry and sensitive skin a moisture charge and a smooth, velvety complexion.

 

  1. I am a Black Bamboo Mist user. What is ‘Phyllostachys nigra leaf extract’ good for?

Phyllostachys nigra (black bamboo) leaf extract has a strong antioxidant, anti-wrinkle and whitening effect. By fermenting Phyllostachys nigra leaf extracts, along with bamboo shoots and bamboo shoot bark extracts, we maximized the antioxidant, anti-inflammatory and whitening effect of the product.

Refresh and nourish your skin with a spritz or two of our Black Bamboo Mist when your skin feels flaky and dry. Our mist’s anti-inflammatory and soothing properties make it a must-have these days when the skin can easily get irritated wearing a face mask all day.


<Black Rice Hyaluronic Toner>

  1. I’ve heard that hyaluronic acid cannot enter the skin due to its large molecules. How does the ingredient in Haruharu WONDER toner work? Can it pass through? How long will it take to actually feel hyaluronic acid reach the inner layer of the skin?

High-quality, low molecular weight hyaluronic acid (600 ppm) is used for our toner with our own red ginseng liposome technology that enables fast delivery of ingredients deep into the skin. So, you’d be able to feel the skin plumped from within right after applying the toner.

 

  1. Finding the right skincare product for my oily-but-dehydrated skin has always been a challenge. Which skin type is Black Rice Hyaluronic Toner for? Do you think I could use it too?

Yes! Our Black Rice Hyaluronic Toner is great for all skin types.

It works well on

- dry/dehydrated skin as it gives a boost of hydration all the way through

- combination/oily skin as its moisturizing properties help balance the skin’s oil and water level

- and sensitive skin as it has cooling and anti-inflammatory benefits.

 

  1. Is Black Rice Hyaluronic Toner good for guys like me with sensitive skin? Shaving every day, I feel that my skin has become more sensitive.

Yes, of course. Our toner is made with 99% natural-derived ingredients so that it’s gentle to the skin. It is fast-absorbing delivering the skin a quick hit of hydration and nourishment. And it has a light finish that lasts keeping your skin moisturized for the day. Perfect for those to whom the idea of going through multiple steps of skincare sounds like a hassle, right?

 

  1. I am quite sensitive to fragrances. Is the scent strong?

If you are sensitive, the scent could come as strong when you apply the toner but it soon fades. You would hardly feel it once the toner sinks in.

However, if you still have concerns, we have good news for you. An unscented toner with the same ingredients (for those who are not able, or not allowed to use scented products and those who are sensitive to scent) will soon be launched in Australia.

 

  1. How thick is the toner?

It’s has a little more viscosity than most toners since we use highly-concentrated low molecular weight hyaluronic acid (600 ppm). If you layer the toner a few times, it can substitute for an essence. It can be the one-step skincare for oily and combination skin.

 

  1. Would you recommend applying the toner with your hands or with facial pads?

You could feel the toner sinking right in leaving your skin moisturized when you apply the toner directly with your hands. When you feel your skin needs extra moisture, soak our Ultra Fit Facial Pad with the toner and leave it on for a while. Our facial pads are excellent for toner masks since it’s thin and light thus closely adheres to the skin, and since its shape is optimized for facial contours. The best part is that it soaks up less and releases more. It cuts down you toner usage to half. Half is enough!

 

  1. Is Black Rice Hyaluronic Toner meant to be wiped off or absorbed into skin? Can it substitute for an essence?

In order to take advantage of the moisturizing and nourishing benefits of our toner, it is better to have the toner fully absorbed into the skin than wiped off. The benefits can be even greater if you use it as a toner mask.

It’s perfect for skip care since it can substitute for an essence when layered a few times.

 

  1. I see ethanol on the ingredient list. How much ethanol is used in the toner?

An extremely small amount (less than 0.12%) of ethanol is used to aid in combining naturally-derived ingredients.

If you are allergic to alcohol, we advise you to do a patch test (behind your ear or on the inside your elbow) before use.

 

  1. Can I use the toner with retinol products?

Yes. Black Rice Hyaluronic Toner absorbs fast and has no issues of conflicting ingredients with retinol so it pairs well with retinol products.

 

  1. Which Black Rice Line products go well with hyaluronic toner?

For maximum results, pair the toner with

- Black Rice Hyaluronic Essence when your skin needs a moisture boost;

- Black Rice Serum or Black Rice Hyaluronic Cream when your skin needs extra nourishment.

Or, mix the toner with Black Rice Facial Oil for your own DIY toner for one-step-skincare.


<Black Rice Serum>

  1. At which step am I supposed to use the serum? Which products do I layer it with?

The very first step! Black Rice Serum contains highly-concentrated hyaluronic acid and trehalose that draw moisture into the skin and plump it from inside. That is why it is great to use at the very first step of your skincare straight after cleansing.

It goes well with our Black Rice Hyaluronic Cream to add on moisture and nourishments.

 

  1. What is the difference between serum/essence and lotion?

Basically, all serums/essences and lotions are meant to prevent water loss before applying cream.

While serums/essences address specific issues (such as hydration, moisturizing, soothing, whitening, etc.) with highly-concentrated active ingredients, and are categorized by concentration and texture; Lotions provide both oil and water to help the skin balance its oil and water level.

 


<Black Rice Hyaluronic Cream>

  1. I feel that the cream sits on my skin for a while leaving behind a white cast. Could you please explain why?

To minimize skin irritation, our Black Rice Hyaluronic Cream

  • is made with 99% naturally-derived ingredients + 1% synthetic ingredients
  • is free of texture/feel-enhancing chemical substances such as mineral oil, dimethicone, cyclomethicone
  • uses naturally-derived emulsifiers (cetearyl alcohol, cetearyl olivate, etc.).

Products that use naturally-derived emulsifiers tend to have a less smoother feel (than products with synthetic emulsifiers) and may leave a white cast on the skin, hence the PAT-PAT care: Gently pat with your fingers to fully absorb the cream.

 


<Black Rice Facial Oil>

  1. Facial oil is a must in fall/winter season for my extremely dry skin. But most of the time, my pillow case seems to be getting more of the benefits than my skin. Does Black Rice Facial Oil absorb well?

Having improved the heavy, greasy texture of existing facial oils, our Black Rice Facial Oil is lightweight and fast-absorbing. So it doesn’t sit on the skin surface. It sinks quickly into the skin.

Black Rice Facial Oil is made with 100% natural and naturally-derived ingredients including 6 different kinds (Korean rice bran oil (45%), sunflower seed oil, jojoba seed oil, sweet almond oil, etc.) of natural vegan oil. This antioxidant-rich blend is great for both dry and oily skin as it creates a barrier and locks the moisture in and helps balancing your skin’s oil and water level.

 

  1. I finish my skincare routine with Black Rice Facial Oil. Do you think I could add a few drops to my sheet mask?

Sure, you can. Add 1-2 drops of our facial oil to your mask sheet and pat lightly. This will prevent water loss and help your skin take in more active ingredients and keep in moisture longer.

The same works with essence/moisturizer. Mix 1-2 drops when you feel that your skin needs extra care.

 

  1. Can I apply the facial oil after makeup?

We don’t recommend using facial oil after makeup. Most makeup products are oil-based so they contain a lot of oil or oil-soluble ingredients. If you apply facial oil after makeup, it could smudge or remover your makeup.

What we recommend is to blend 1-2 drops with foundation. This will help your skin take in makeup smoothly and give you a healthy glow.

If you are wearing makeup and feel that your skin needs extra moisture, try our Black Bamboo Mist. It will deliver an immediate boost of hydration and nourishment.

If you need to fix your makeup, try our Honey Green Repairative Cream from our Original Line. The cream was introduced by Sowon (member of K-pop group GFriend) in the TV show “Look at Me” as the makeup-fix cream. Sowon herself showed how to do a quick fix on heavy stage makeup.

 


<Black Bamboo Mist>

  1. Can I use Black Bamboo Mist over makeup?

Black Bamboo Mist contains

- humectants (betaine, glycerin, propanediol) that retain moisture and help to balance skin’s oil and water level

- antioxidant and anti-inflammatory fermented black bamboo leaf extracts and bamboo shoot extracts that soothe the skin.

It is great for a cooling burst while delivering hydration and nourishment to keep the glow going.

Spritz the mist 1-2 times on the entire face when your skin feels dehydrated and depleted. It’s ultra-fine so it disperses evenly without affecting your makeup. Just one thing, spritz with moderation if you are wearing makeup that is not waterproof. It may smudge!

 


<Black Rice Soft Peeling Gel>

  1. I’ve heard that the Soft Peeling Gel is irritation-free. I wonder how the peeling gel works without any AHA, BHA ingredients.

Our Black Rice Soft Peeling Gel works in 3 steps as below.

- Step 1: Adsorb dead skin cells

Fermented black rice (Oryza sativa) & bamboo shoot (Phyllostachys pubescens) bark extracts gently soak dead skin cells and impurities, which algin adsorbs and sticks together.

- Step 2: Remove dead skin cells

Cellulose clumps the dead skin cells and impurities, and helps the skin shed them off.

- Step 3: Provide moisture and nourishment

Cellulose and Korean pepper (zanthoxylum piperitum) fruit extracts moisturize and nourish the skin.

 

  1. Ethanol is high (3rd) on the list of ingredients compared to other Haruharu WONDER products. Why so?.

Ethanol helps naturally-derived ingredients combine and aids algin and cellulose (while absorbing and clumping dead skin cells) to melt impurities. That’s why it’s high on the list.


<Honey Green Repairative Cream>

  1. I’m looking for a cream that is not too heavy. How is the finish?

Honey Green Repairative Cream uses naturally-derived emulsifiers (cetearyl alcohol, cetearyl olivate, etc.) so it tends to have a less smoother feel than products with synthetic emulsifiers and could take more time to absorb. Gently pat with your fingers to fully absorb the cream. It gives a light finish without stickiness.

Our Repairative Cream has been introduced by Sowon (member of K-pop group GFriend) in the TV show “Look at Me” as the makeup-fix cream. The cream got rave reviews from the co-hosts for its light texture, smooth spreadability and light finish: perfect traits to use when fixing heavy stage makeup falling apart due to rehearsals under hot stage lights.